Shipping policy

Shipping Policy

Processing Time

We carefully prepare every order for shipment.

Orders are typically processed within 1–4 business days.

Once your order has been processed and shipped, you will receive a confirmation email with tracking information when available.

Shipping Time

Our estimated delivery time is 6–11 business days, depending on your location.

We work with reliable shipping partners to help ensure your order reaches you safely and as quickly as possible.

Delivery times are estimates and may occasionally vary due to factors such as carrier schedules, customs processing, weather, or other circumstances outside our control.

Shipping Coverage

We currently offer worldwide shipping to many destinations.

Available shipping options and estimated delivery times will be displayed during checkout based on your location.

Order Tracking

Once your order has been shipped, you will receive a tracking number by email when tracking is available.

You can use the tracking number to follow the progress of your order until delivery.

If you have any questions about your tracking information, our support team will be happy to assist you.

Delivery Delays

We always do our best to make sure your order arrives within the estimated delivery timeframe.

Occasionally, delays can occur due to:

* Shipping carrier schedules
* Customs processing
* Weather conditions
* Public holidays
* Other unexpected circumstances

If your order appears to be taking longer than expected, please contact us and we will be happy to help you check its status.

Incorrect Shipping Address

Please carefully review your shipping information before completing your order.

If you notice an error in your address, please contact us as soon as possible at contact@jassy.us.

We will do our best to assist you before your order is shipped.

Lost or Missing Packages

If your package appears to be lost or has not arrived within the expected delivery timeframe, please contact us at contact@jassy.us.

Our team will be happy to help you check the tracking information and assist you with the next steps.

If your tracking information shows that a package has been delivered but you cannot locate it, please contact us so we can help you investigate the situation.

Customs & Import Duties

Depending on your destination, local customs duties, taxes, or import fees may apply.

Any applicable charges are determined by the destination country and are generally the responsibility of the customer.

Contact

For any questions about shipping or your order, please contact us:

Jassygo
📩 contact@jassy.us

We’re always happy to help.